FAQ

What makes Simply Created greeting cards unique?

Every card is handmade with care and features hand-placed rhinestones, giving it a special touch you won’t find in mass-produced cards. Each design is crafted to make your sentiments feel truly one-of-a-kind.

Can I request custom or personalized cards?

At this time, we offer a curated collection of ready-to-ship designs. Custom orders may be available during select times of the year please reach out via our contact page to inquire.

Do your cards come with envelopes?

Yes! All of our greeting cards include a high-quality envelope and are packaged carefully for gifting or mailing.

What size are your cards?

We offer two sizes: 5" x 7" and A2 (4.25" x 5.5"). Each product listing includes the specific size details.

How are the cards shipped?

We carefully package your cards in protective sleeves and sturdy mailers to ensure they arrive in perfect condition. A2-sized cards are mailed in a 5" x 7" envelope for added protection and a polished presentation. Orders typically ship within 2–3 business days via USPS.

Do you offer local pickup?

Currently, we do not offer local pickup, but you can find our products in person at Painted Tree Boutiques located at 3704 E. Franklin Blvd. in Gastonia, NC!

Do you ship internationally?

At this time, Simply Created ships within the United States only. We hope to expand shipping options in the future!

How can I contact you with questions about my order?

You can reach us anytime through our Contact Us page or by emailing us directly at ebony@simplycreatedcrafts.com. We aim to respond within 24–48 hours.

What is your return policy?

Due to the handmade nature of our products, all sales are final. If your order arrives damaged or incorrect, please contact us within 5 days so we can make it right.

Do you offer wholesale options?

Yes! We currently offer wholesale through platforms like Faire. If you're interested in carrying Simply Created products, please visit our Wholesale page.

Do you sell items other than greeting cards?

Yes! In addition to our handcrafted greeting cards, Simply Created offers a curated selection of gifts and stationery items including stylish pens, journals, notepads, bookmarks, and handmade earrings. These items make thoughtful add-ons or stand-alone gifts for any occasion. Be sure to check our product collections for seasonal and limited edition items!